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14-Day Satisfaction Guarantee
Sinclair Insurance, the company you can trust
We will give you 14 days to review your insurance plan. If for any reason you are not completely satisfied with your insurance coverage, simply notify us by email, fax or inform us of your decision by filling the online Contact Form within 14 days of receiving your Policy Declaration.
We will cancel your plan and refund any premium you have paid. No hassle and no questions asked. The 14-Day Satisfaction Guarantee is conditional that no claim and no incident that might evolve into a claim were submitted during or for that period.
Surveyors and Loss Adjustors
Whenever you would need a claim to be handled, we will appoint and use local offices of surveyors and loss adjusters, to provide you with nearby, professional service.
Code of Ethics
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Sinclair Insurance Company Limited (Sinclair) is confident that our personnel is operating at a high standard of ethics:
- Compliance
We insure that our personnel and intermediaries
are in compliance with all laws and regulations and internal standards governing the sales and support process.
- Status and Introduction
Providing clients with full and accurate disclosure of his/her status, qualifications, relationship with Sinclair and the services provided.
- Competence
We provide services, advice or information only where they are permitted and competent to do so.
- Needs selling and continuous service
Identifying the needs of the client before offering advice and providing continuous attention to these needs.
- Disclosure
Educating clients about the products and services offered by providing full and accurate disclosure of all facts required to allow the client to make an informed and educated decision.
- Priority of client's interest
Giving priority at all times to the interests of the client when providing advice.
- Confidentiality
Holding the personal and business information of clients in the strictest confidence.
- Documentation
Providing clients with written copies of any advice given and retaining sufficient information in a client file to demonstrate the appropriateness of a sale.
- Integrity
Providing clients with advice we believe in. work with full transparency and openness.
- Community values
Our success is a result of our clients trust. We owe the community our success, and therefore bound to invest back in the needing sections in our communities. Invest in education, assistance, support – and above all – be grateful and appreciative to our clients.
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Surveyors and Loss Adjustors
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Easy Premium Payment
14-Day Satisfaction Guarantee
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